Frequently Asked Questions

How long will my delivery take?
In process: 0 - 24hour (Banktransfer 1 - 2 work days) | Shipping: 1 - 2 work days.
Alternatively you can pick up your medication personally at the pharmacy and pay directly with cash (EUR). You find the Adress under "about-us.html".
In process: 0 - 24hour (Banktransfer 1 - 2 work days) | Shipping: 1 - 2 work days.
Alternatively you can pick up your medication personally at the pharmacy and pay directly with cash (EUR). You find the Adress under "about-us.html".
How can I pay my order?
You can pay with Visa, Mastercard, American Express, Cash (NL) and Bank Transfer.
You can pay with Visa, Mastercard, American Express, Cash (NL) and Bank Transfer.
Do I need a prescription?
You need no further prescription for an order.
You have to answer a health questionnaire online.
You need no further prescription for an order.
You have to answer a health questionnaire online.
Can I pick up the medication, how will it be delivered?
You can either pick up your medication personally from the pharmacy or instruct a courier (DHL/UPS) to deliver the medication to your given shipping address.
You can either pick up your medication personally from the pharmacy or instruct a courier (DHL/UPS) to deliver the medication to your given shipping address.
I have ordered but have no e-mail confirmation?
After a request for medication has been placed you will receive a confirmation e-mail with your order number and further e-mail with bank details if you have chosen to pay per “bank transfer”.
IF by any chance you have not received an e-mail please check your “spam folder” this happens frequently with AOL customers.
Phone Contact +49-180-500-2863.
Monday – Friday 10:00-18:00
E-mail: please use the contact form





